Have a question, feedback, or need help? We'd love to hear from you. Our team is committed to making Soultribe the best friendship platform possible.
For general inquiries, support, or feedback — we typically respond within 24–48 hours.
[email protected]If you need to report harassment, abuse, or any safety concern, reach out to us immediately. Your safety is our top priority.
Report a Safety Concern →We aim to respond to all inquiries within 24–48 hours. Safety reports are prioritized and typically addressed within 24 hours.
Is Soultribe really free?
Yes! Signing up, creating your profile, browsing, messaging, and joining community spaces are all completely free.
How do I get verified?
After signing up, verify your email and upload a selfie holding a note that says 'Soultribe' with today's date. Our team reviews submissions promptly.
Can I delete my account?
Yes. Email us at [email protected] and we'll process your account deletion request.