1. Information We Collect
When you use Soultribe, we collect information you provide directly:
- Account Information: Name, email address, username, password (encrypted), and age.
- Profile Information: Location, bio, interests, values, zodiac sign, and profile photo.
- Verification Data: Selfie photos uploaded for identity verification.
- Content: Messages, community posts, comments, and gathering discussions you create.
- Usage Data: Pages visited, features used, and interaction patterns to improve our service.
2. How We Use Your Information
- To create and manage your account.
- To match you with compatible friends based on shared interests and values.
- To facilitate messaging and community features.
- To verify your identity and maintain community safety.
- To send important service notifications (email verification, safety alerts).
- To improve our platform and user experience.
- To enforce our community guidelines and prevent misuse.
3. Information Sharing
We do not sell your personal information to third parties. Information may be shared in these limited circumstances:
- With Other Users: Your profile information (username, photo, interests, location) is visible to other verified members. Full name visibility is controlled by your privacy settings.
- Service Providers: We use trusted third-party services for hosting (cloud infrastructure), image storage, and email delivery. These providers only access data necessary to perform their services.
- Legal Requirements: We may disclose information if required by law or to protect the safety of our community.
4. Advertising
Soultribe uses Google AdSense to display advertisements. Google may use cookies and similar technologies to serve ads based on your prior visits to our site or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings. For more information on how Google uses data, please visit Google's Privacy & Terms page.
5. Cookies
We use cookies and similar technologies for authentication (keeping you logged in), preferences, and analytics. Third-party advertising partners (including Google AdSense) may also set cookies to serve relevant ads. You can manage cookie preferences through your browser settings.
6. Data Security
We take data security seriously. Your password is encrypted using industry-standard hashing (bcrypt). Profile photos and verification images are stored securely in encrypted cloud storage. We use HTTPS encryption for all data transmission. While no system is 100% secure, we implement reasonable safeguards to protect your personal information.
7. Your Rights & Choices
- Profile Visibility: You can hide your profile from browse results at any time.
- Name Privacy: You control whether your full name is visible to others.
- Account Deletion: You may request deletion of your account and associated data by emailing [email protected].
- Data Access: You can request a copy of your personal data by contacting us.
- Blocking: You can block other users to prevent them from contacting you or viewing your profile.
8. Children's Privacy
Soultribe is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
[email protected]